Smith Anderson’s Innovation department leverages the firm’s collective knowledge and the latest technology to implement new ideas that drive value for our clients and for our firm. Our team focuses on creating process improvement protocols that increase efficiency and promote information sharing across various departments within the firm, and ultimately, with our clients. 

We prioritize collaboration and believe that working with people who hold diverse experiences and perspectives will inspire innovation. 

Innovation’s core areas of focus include 1) Knowledge Management, 2) directional budgets and cost management and 3) project management, automation and process improvement.

Knowledge Management

Providing efficient access to our collective knowledge and experience...

Knowledge Management (KM) is a project and data management initiative that benefits our clients through proprietary systems and processes to enable efficient access to our experience, best practices and model documents. This KM initiative supports the delivery of exceptional legal services to our clients.

Directional budgets & cost management

Pricing process flow chartWe recognize the value of predictability for managing transaction costs, so we provide clients with directional budgets based on collected data from similar past transactions. Paired with real-time communication about accruing fees and project status, this allows close monitoring and a clear view for project management.

Legal fees for complex transactions are notoriously difficult to predict and depend on each project’s particular circumstances. Our Innovation team leverages our collective resources to develop directional budgets based on real experience from similar past projects.

Our timekeeping practices enable real-time fee monitoring and reporting, enabling clients to anticipate and plan for legal costs.

Project management, automation & process improvement

Leveraging artificial intelligence and business intelligence to drive value for our clients...

We continuously assess the way we provide legal services and we proactively seek opportunities to increase the value provided to our clients. We believe that we are all innovators and that the next “big idea” might come out of a conversation with our lawyers or with a client seeking to learn more about our operations. A simple idea can often lead to a new and innovative approach with a measurable impact.


For Innovation questions, please contact:

Robert E. Duggins

Beth A. Kunkel

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