Smith Anderson has been named to the BTI Client Service A-Team 2018, recognizing the firm as a leader in client service for the third year in a row.
According to BTI Consulting Group, a leading independent business research firm, the Client Service A-Team is limited to an elite list of law firms considered by clients to deliver the absolute best levels of client service. For the last 17 years, BTI has published its ranking of client service excellence—based exclusively on direct, unprompted feedback from corporate counsel—to reflect how law firms stack up in client service delivery.
This year’s rankings are the result of over 350 in-depth interviews with legal decision makers at the world’s leading organizations. These leaders in client service have proven their client service prowess to legal decision makers on an ongoing basis—fostering and maintaining strong client relationships day in and day out.
“To earn our clients’ recognition as a leader in service for a third consecutive year further motivates us to achieve the excellence in service our clients’ expect” said Managing Partner Gerald Roach. “We work every day to maintain the trust and respect of our clients and help them accomplish their goals on a cost effective basis.”
For more information on the BTI Client Service A-Team 2018, please click here.